Intelenet® Global Services is an End-to-end Solution Provider of Mortgage Services including default management. We handle the entire customer life cycle that involves Case Registrations and Data Entry, Underwriting, Completion servicing & Contact Centre. We offer specialized services in the area of multi- layered underwriting.
Speech Analytics based applications that enable tripartite mapping of Customer Behavior, Process & Complaints:
Effective Staff Scheduling & Planning
Technology, Analytics & Process Excellence
Effective staff scheduling & planning
Mobility tool with realtime buissness updates
Automate workflow solution to increase efficiency & reduce manual intervention
Enterprise training software for quick, accurate & effective knowledge transfer
Multi-platform chat experience for improved customer satisfaction
Tripartite mapping of customer behaviour, process & complaints
Thank you for all the hard work you do, day in, day out — without you we wouldn't succeed I've been thoroughly impressed by your knowledge, your customer obsession and your team spirit. Keep up the great work and I can't wait for my return visit next year. All the best, #lets go forward.
What a fantastic week with the Intelenet® colleagues! The passion and enthusiasm the entire team have for delivering great customer service and great customer outcomes should be a lesson to all of us. Can't wait to see you again.
Hugely impressed by you all! Great professionalism and fantastic empathy with customers turning those bugs into butterflies will make you totally unbeatable!!
I am always in awe of one pride, passion, energy and friendliness of you all. it is a sincere privilege to be here and win all the collaboration and desire to be customer obsessed. I know we will succeed. #ThankYou #KeepGoing #KeepSmiling