Mobile technology today is a mandate for organizations keen to keep up with the 24*7 mobile active consumers and business stakeholders.
Intelenet's mobility solutions is integrated across all our operational process for scheduling and training solutions to the workforce as well as providing clients with access to real-time performance/inventory, SLAs, etc. and more; while simultaneously supports our clients with mobile app design and user localization services to increase sales/service through the mobility channel.
Intelenet® developed several phone apps in the CMS space, for example in healthcare to schedule visits for nurses to at-home patients. The app is currently used by close to 500 nurses in the U.S.
Our mobility solutions support stakeholders across our operations with range of mobile applications to assure optimized productivity through people and operational rigor.
Scheduling & Workforce deployment SolutionsCapabilitiesProof pointsReal-time visibility of active workforce across centers/locations for optimized scheduling and workforce management
- Deployed nurse scheduling app where scheduling is based on distance from patient premise.
Reporting SolutionsReal-time and interview wise on Business SLA and OLA including Productivity, TAT, Volume, Quality metrics
- Intelenet's Business Pulse™ reporting app provides real time reporting dashboard on clients handheld devices to can make faster, better informed decisions
Training SolutionsDeployment of training modules for ready reference to users
- Deployed iPledge mobile training application that allows users to access to training modules for ready reference
- Our solutions leverage over 125+ workforce experienced in Mobility, networking and programming solutions
- Security compliances and certifications including ISO 20000, ISO 27001, PCI-DSS, HIPAA/HITECH, SAS 70/ SOX, SSAE 16, BS25999, CISCO, ISACA, ITIL Foundation, CISA, PMP/ PRINCE II, CISSP, CCSA, CCNA, ISTQB, Microsoft systems administrator, MS Technology specialists, Avaya certified specialists, Redhat, VMWare etc.