Global Delivery Centers
Intelenet® has a global footprint with presence in eight countries with a combined strength of 40+ service centers to meet the growing requirements of businesses from various corners of the world in multiple languages. We provide global advantage with regional competence.
The world is truly shrinking and being a leading global business means being able to think, act and lead in a transformed world. With our strategic presence in thriving locations, we aim to deliver quality services across Americas, UK, Europe, Middle-East and Asia-Pacific region.
Our continuous endeavor towards Operational Excellence and delivering Customer Satisfaction, serves to amplify Intelenet’s service delivery across industries and geographies. We are constantly expanding to include regions that would add value to any service support.
- UK & Europe
- Middle East
Intelenet® supports clients across Travel, Logistics & Hospitality, Healthcare and Financial Services with mid-high complexity business process services from our onshore centers in US.
We have three centers in US in Fort Wayne, IN, Campbellsville, KY and Fargo, ND, along with our At-Home-Agents network, well-equipped to effectively handle critical onshore processes.
Our center in Guatemala city supports Travel, Logistics & Hospitality, Financial Services clients with business process services in English and Spanish. It primarily caters to US and LATAM clients who prefer efficient, compliant and secure process management from nearshore locations.
Intelenet’s center in Krakow, Poland serves as the hub for Europe based processes, where we support clients in over 20 languages including English, German, Spanish, Italian, French, Swedish, Portuguese, Polish, Dutch and other European languages. We support clients across Travel, Retail, Healthcare and Financial Services across BPS cycle
Intelenet® Middle East
Intelenet® Middle East presence is fast expanding to cover Dubai, Jordan and Saudi Arabia. We have four centers in middle-east catering to clients across Travel, Logistics, Telecom and Financial Services clients with BPS services in English and Arabic.
Our Manila center in Philippines is our strategic center of excellence for Integrated Contact Center Services, managing critical processes for global clients across the Financial Services, Hospitality, Retail and Healthcare sectors across the BPS cycle. Language capability includes English, Mandarin, Japanese, Thai, Vietnamese and other South-East Asian Languages.
Intelenet® has 30+ centers across India to support Banking and Financial Services, Travel and Hospitality, Utility, Retail and Ecommerce, Healthcare and Manufacturing clients for the entire BPS spectrum.
With capability to service in English and 18 local languages, our India delivery center continues to retain its top position in the India market.