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Awards & Recognition


We are delighted to be on a winning spree, yet, we believe, for winners there are no finish lines. Intelenet® Global Services has won numerous Awards and Industry Recognitions in last few years. Intelenet® has been recognized by NelsonHall as a ‘Leader in Customer Management Services’, we recently won NASSCOM ‘Customer Service Excellence Award 2017’. Intelenet® was also presented the BBC Knowledge Outsourcing Award for ‘Operational Excellence and Quality’ for the year 2016 and 2017. We won the ‘Best Customer Centric Organisation’ award at UK Financial Services Experience Awards 2017. The Times Group has named Intelenet® as one of the ‘Dream Companies To Work For’ in India.

 

2017
Top Dream Companies to work for Award

Times Ascent 'Top Dream Companies to work for Award'

Intelenet® was adjudged ‘Top 8 Dream Companies to Work for in India’ at Times Ascent Dream Companies to Work for Awards 2017 in recognition for our initiatives and the culture we are building. Intelenet was also presented one more category award for Institution Building in the BPO category.

Corporate Excellence Awards

Corporate Excellence Awards
  

Intelenet® has won three category awards at Corporate Excellence Awards for 'Campaign of the Year' for Mortgage Campaign, 'Use of Technology for Operational Excellence' for deploying TAP™ Framework' & ‘HR Leadership Award’ to Kevin Dias, Senior Vice President (Director) Corporate HR.

World Training & Development Award

World Training &
Development Award

Intelenet® has won World Training & Development Award for 'Excellence in Training & Development' for implementing quality training and development programs.

India 50 Best CIOs

Rajendra Deshpande -
India 50 Best CIO's

Rajendra Deshpande, CIO, Intelenet awarded ‘India's Best 50 CIOs Awards’, a testament to efforts of Intelenet's technology team that consistently works in tandem with its business leadership to drive innovation and maintain a gold standard in offering services and solutions to its clients.

BBC Knowledge Asia Outsourcing Award

BBC Knowledge
Asia Outsourcing Award

Intelenet® has won the BBC Knowledge Asia Outsourcing Award for the category 'Operation Excellence and  Quality' for maintaining excellent quality in business, operational excellence and services with commendable commitment.

Outsourcing Innovation of the Year Award

Outsourcing Innovation
of the Year Award

Intelenet® has won the 'Outsourcing Innovation of the Year Award' at Asia Outsourcing Awards 2016-17 for deployment of the innovative and award winnng tool Radius.

Employer Branding Awards

Employer Branding Awards

Awarded the ‘Employer Branding Awards 2016-17' for 'Excellence in Training' and ' Innovation in Recruitment' categories. These are the highest honour for Training and Recruitment initiatives undertaken by the organization.

FEMINA World’s Women Leadership Awards

FEMINA World’s Women
Leadership Awards

Intelenet's women leadership has won three category awards at ‘World’s Women Leadership Congress & Awards’ including 'Exemplary Women Leadership award', 'Women Super Achiever award for Brand Marketing & Management' and 'Women Leadership award for Excellence in BPO Sector'.

ABP CSR Leadership Awards

ABP CSR Leadership Awards

Won two category awards at ‘CSR Leadership Awards' including 'Best Work Place Practices' and 'Innovation in Corporate Social Responsibility Practices'. Intelenet has been recognized for its outstanding contribution in the BPO space.

ABP News and HR and Leadership Awards

ABP News and HR and Leadership Awards

Won the award for 'Best Talent Management Strategy’ at ABP News HR & leadership Awards 2017 for outstanding contribution to human resources development, leadership and capability building within our organization. The awards were presented in association with ABP News.

Best Supplier of the Year

Best Supplier of the Year

Won Global Talent Acquisition (Best in Class) Awards for category 'Best use of Technology for Recruitment'. Intelenet has been recognized for deploying innovative recruitment programs. These awards are respected as the benchmark within the recruitment industry.

NelsonHall’s Evaluation and Assessment Tool (NEAT)

NelsonHall’s Evaluation and Assessment Tool (NEAT)

Recognized by NelsonHall as a Leader in Customer Management Services (CMS) Analytics including speech, text and social media analysis, and predictive analytics. NelsonHall’s Evaluation and Assessment Tool (NEAT) identified Intelenet® as a leader for 'Overall Analytics Capability' and 'Increased Revenue Capability'.

BSE-CIOKlub IT Award

BSE-CIOKlub IT Award

Intelenet CIO Rajendra Deshpande has been awarded the 'BSE – CIOKlub IT Award’ for deployment of our innovative AI product iFARE. It enables faster calculation of amounts related to ticketing & schedule changes, reduces retail losses through automation of fare calculation and improves turnaround time for customer queries.

2017 CRM Excellence Award

2017 CRM Excellence Award

Won the '2017 CRM Excellence Award' for iFARETM tool innovation. It enables faster calculation of amounts related to ticketing and schedule changes, reduces retail losses through automation of fare calculation and improves turnaround time for customer queries.

UK Financial Services Experience Awards

UK Financial Services
Experience Awards

Won two category awards at the 'UK Financial Services Experience Awards' including 'Best Mortgage and Loans' and 'Best Customer Centric Organization'.

Everest Group's PEAK Matrix 2017

Everest Group's
PEAK Matrix 2017

Everest Group has recognized Intelenet as a major contender in its "Banking BPO - Service Provider Landscape" with PEAK Matrix Assessment 2017 report. It is an objective, empirical comparative assessment of service providers based on their overall delivery capabilities and market success.

Zinnov Zones for Robotic Automation Services 2017

Zinnov Zones for
Robotic Automation Services 2017

Zinnov Zones for Robotic Automation Services is an annual rating from Zinnov for Global Technology Service Providers to assess their prowess in their RA capabilities. Intelenet has been recognized as a relevant service provider in the Robotics Automation space as part of this annual rating.

CIO Power List Award

CIO Power List Award

Rajendra Deshpande was named as Mobility Icon in the 3rd Edition of the CIO Power List 2017 that recognizes the country's most influential and powerful CIOs who are changing the IT landscape with their ground-breaking strategies and technology foresight.

NASSCOM Customer Service Excellence Award 2017

NASSCOM Customer Service Excellence Award 2017

Intelenet won the ‘NASSCOM Customer Service Excellence Award 2017’ for co-creation and transformation for mortgages. This win celebrates outstanding, high-end and customized services that Intelenet is providing to its clients.

US Golden Bridge Awards 2017

US Golden Bridge Awards 2017

Intelenet won two awards at ‘US Golden Bridge Awards 2017’ - the world's premier business awards program honoring achievements in every industry around the world - Silver ranking for ‘Best Innovation of the Year’ for iFareTM & Silver ranking for ‘Best Customer Service Team of the Year’ for Team Barclays.

NelsonHall NEAT Leader Recognition

NelsonHall NEAT Leader Recognition

NelsonHall has identified Intelenet as:
A Leader in CX Improvement Focus Market Segment-Ability to meet future client requirements & delivering immediate benefits to multi-channel CMS clients with specific focus on improving customer experience.

NelsonHall NEAT Leader Recognition

NelsonHall NEAT Leader Recognition

NelsonHall has identified Intelenet as:
High Achiever in Overall Market Segment-Ability to meet future client requirements as well as delivering immediate benefits to multi-channel CMS clients.

Asia CEO Awards Finalist

Asia CEO Awards Finalist

Intelenet Global Philippines, Inc. received distinction as Finalist in recent Asia CEO Awards. Intelenet received the award as Executive Leadership Team of the Year, that achieved success while overseeing a business enterprise in Philippines, Intelenet Manila’s growth and value add in past year.

Asia CEO Awards Finalist

International Data Corporation

Intelenet Global Services has been profiled exclusively by IDC (International Data Corporation, the premier global provider of market intelligence and advisory services) in a report titled – ‘Driving Process Excellence with Business Process as a Service Supported by RPA’. IGS has been acknowledged to leverage cloud-based services through a combination of SaaS, PaaS, and IaaS.

World Quality Congress Awards

World Quality Congress Awards

Won the Quality Excellence Award for Customer Loyalty Programme.

Archives

2016
AECUS ‘Innovation Project’ Award CIO100 2016 Award for Innovative Robotics Projec Innovative CIO Awards 2016 Best ROI Focused Solution
 
AECUS ‘Innovation Project’ Award for Business PulseTM Tool

In recognition of Intelenet's in-house capability of delivering innovative solutions that changed the dynamics of realtime reporting for the client. These awards celebrate the best examples of innovation from the world of outsourcing.
 

CIO100 2016 Award for Innovative Robotics Project
Awarded for Robotic Process Automation solution implementation. The solution focused on automating various manual processes which can support live agents with intelligent data / reports for effective decision making.

 

Rajendra Deshpande - Top 100 Innovative CIOs in India
Rajendra Deshpande honored among the winners of ‘Innovative CIO Awards 2016’. The event recognized Rajendra amongst ‘Top 100′ Innovative CIOs in India.

 
Best ROI Solution of the Year for i-Safe™

Awarded “Best ROI Focused Solution” at the Indian ISV Awards 2016 for innovative work flow management tool - iSafe™ and for the business benefit clients achieved by implementation of this tool.
Customer Service Training Programme of the year Best Far Shore Team India’s Most Influential CIOs India’s No. 1 Brand Award
 

Customer Service Training Programme of the Year
Won ‘Customer Service Training Programme of the year’ at the prestigious Customer Service Training Awards 2016 in recognition of developing teams that offer high standards of customer service which meets customer expectations.

 

Best Far Shore Team
Awarded the ‘Best Far Shore Team’ by National Outsourcing Association, a leading body serving the global outsourcing industry. It recognized our outstanding work with Barclays and other blue-chip brands worldwide in delivering service excellence and innovative solutions.

 

India's Most Influential CIO
Rajendra Deshpande, CIO, Intelenet® was recognized amongst ‘India’s Most Influential CIOs’ by CIO Power List 2016 for his innovative work in deploying technologies in the field of Robotics, Analytics & Mobility, making him an important influencer and a game changer.

 

India's No. 1 Brand
Won ‘India’s No. 1 Brand Award’ for 2016 in India’s Best BPO Services category for our outstanding contribution in the BPO space, conferred by IBC (International Brand Consulting Corporation, USA).

Leader Supplier of the Year Best MNC ITES Company PCQuest Best IT Implementation Award
 

Leader for Customer Management Services
NelsonHall assessed and evaluated Intelenet’s proposition against demand for Customer Management Services (CMS), and identified Intelenet® as a ‘Leader’ in the Cost Take-Out Focus market segment.

 

Best Supplier of the Year
Won ‘Supplier of the Year’ by Barclays from a global supply base of 15,000 vendors for our outstanding contribution in delivering service excellence and innovative solutions that provide sustainable benefits to Barclays.

 

Best MNC ITES Company
Won ‘Best MNC ITES Company’ Award by HYSEA (Hyderabad Software Enterprises Association). HYSEA organized the 24th edition of its Prestigious Annual Summit and Awards 2016 jointly with STPI (Software Technology Parks of India) .

 

Best IT Implementation Award
Won the ‘PCQuest Best IT Implementation Award’. Our ‘Systematic Automated Fulfillment Enabler – I-Safe’ was chosen among 250 of India’s crème de la crème nominations and was recognized as the ‘Project with Largest Scale’.

HR Awards Innovations in Corporate Social Responsibility Excellence in Training Won 5 awards
 

HR Awards
Won awards in two categories for HRD excellence presented by ABP news at HR & Leadership Awards:
1. Certificate of Merit in HR Super Practice Awards – Prabhu Srinivasan
2. Best use Technique for Recruitment & Talent Management

 

Innovations in Corporate Social Responsibility
Awarded ABP News CSR Leadership Awards for ‘Innovations in Corporate Social Responsibility’.

 

Excellence in Training
Won 2 significant accolades at 10th Employer Branding Awards, backed by Employer Branding Institute India. We received the award for ‘Excellence in Training’ from Dr. Chandramouli Dwivedi, Director, N. L. Dalmia Institute of Management Studies & Research.

 

Top 10 Dream Companies to Work For
Ranked amongst ‘Top 10 Dream companies to work for’ award in India by Times Ascent and Deloitte at Times Ascent Awards ceremony, proving our commitment to foster people growth and employee welfare.

HR Awards Significant Achievement in HR Excellence Award NASSCOM India Leaderships The Economic Times Edelweiss
 

Won 5 awards at the Asia Outsourcing Congress & Awards at Asia BPO Summit:
1. Role Model & Exemplary Leader Award – Susir Kumar
2. Excellence in Customer Service
3. Most significant contributor to BPO industry
4. Best IT enablement in BPO sector
5. Excellence in People & Communications

 

HR Excellence Awards
Won 'Significant Achievement in HR Excellence Award' and 'Top Company for Employee Engagement Award' at 6th CII National HR Excellence Awards.

 

NASSCOM India Leaderships Forum
Intelenet® leadership team was part of
NASSCOM India Leaderships Forum in
Mumbai. We exchanged views, created
opportunities, helped in catalyzing
collaboration, disseminating & gaining
knowledge from the best practices.

We were extremely pleased to share insights
and goals on the Brand New Intelenet 2.0 with
analysts, partners and industry veterans.

 

The Economic Times & Edelweiss Panel Discussion
Susir Kumar, Executive Chairman of Intelenet®,
was part of the panel discussion for
‘The Economic Times & Edelweiss’ on
“Accessing India's Technology Opportunity”
in February 2016.

2015
Best Employer Brand Award

2015 Ranked Best Employer Brand Award & CEO of the Year

Training & Development Excellence Award

2015 Asia’s Training & Development Excellence Award

India’s Greatest Corporate Leader

India’s Greatest Corporate Leader Awards 2015