Work-at-Home

The work-at-home model offers global access. Leverage Teleperformance’s global footprint, the largest in the industry, to recruit multilingual, native-speaking talent.

The work-at-home model is a rapidly growing demand in a globalized world. Today, Teleperformance employs thousands of people globally in a work-at-home environment, giving our clients staffing flexibility, multiple options to address seasonal volume spikes, and a differentiated workforce.

Flexible Working Solutions

The benefits of turning to work-at-home agents to meet hiring demands are many. Employers cite the following as their top reasons for selecting this model:

•Reduced physical space costs
•Increased productivity
•Better talent pool
•Agent retention
•Customer satisfaction and loyalty
•Positive environmental and community impact

Work-at-home employees have higher levels of satisfaction, productivity, and retention. These benefits, coupled with access to a larger labor force with specialized talent, are some important reasons why many company executives are embracing the work-at-home-agent (WAHA) model.

We offer the most comprehensive home agent solution

• Global virtual recruiting model

• Proprietary management methodology

• State-of-the-art technology

• Infrastructure flexibility

• Strong security solutions

• Flexible business models

Proven Home Agent Best Practices

Where Are We with the Home Agent Model Today?

Managing, Engaging, Coaching and Motivating Work-At-Home Agents

Busting the Security Myth for Work-at-Home Agents

Telecommuting cuts unscheduled absences by more than 60%, which translates to additional cost savings for employers of up to $300 billion a year. Contact us now!