We are honored to receive such unique and important recognition, not only as a Leader but also as a start performer among our industry, especially during these difficult times.
Frost & Sullivan Honors Teleperformance in Latin America with a “Company of the Year” Award in the Contact Center Outsourcing Services Industry
Teleperformance is named Company of the Year in the Contact Center Outsourcing Services Industry in Latin America by Frost & Sullivan. The award truly recognizes Teleperformance in Latin America's global best practices and knowledge in key areas that focus on digital technology, as well as Teleperformance's experience in the market through years of interacting with customers.
Teleperformance Wins Best Use of AI and Associated Technologies Award
Teleperformance was highly commended by the European Contact Centre and Customer Service Awards (ECCCSA) in its Best Use of AI and Associated Technologies category for successfully deploying artificial intelligence (AI) into its service operation, improving customer interactions, employee productivity, analytics, insight, and planning. Teleperformance’s overall strategy for AI and how this is evolving is testament to its future readiness.
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